Kleen AI
How does the Kleen Score work?
The Kleen Score (0–100) evaluates ingredient quality, flagging red flag additives, cautions, and clean ingredients. Higher scores mean cleaner food.
Kleen AI
Can I scan any food label?
Yes! Point your camera at any food label's ingredients list. If scanning doesn't work, you can also upload a photo or enter ingredients manually.
Pawly AI
Does Pawly AI replace my vet?
No. Pawly AI is an informational tool to help you track and understand your pet's health. Always consult a licensed veterinarian for medical advice.
Pawly AI
What's included in Pawly Pro?
Pawly Pro includes AI-powered pattern monitoring, weekly health summaries, AI Chat, AI Scan Studio, 40+ lab value tracking, and advanced health summaries.
General
How do I cancel my subscription?
Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions on your iPhone to cancel anytime.
General
How do I delete my account and data?
Email us at vj@vynlabs.xyz with your request and we'll delete your account and all associated data promptly, as described in our Privacy Policy.
General
Is my health data private?
Absolutely. We never sell your health or pet data. All data is encrypted and used only to power your personal app experience. See our Privacy Policy for full details.
General
I found a bug. How do I report it?
Please email vj@vynlabs.xyz with a description of the issue, your device model, and iOS version. Screenshots are very helpful!